Free shipping only applies to orders over $100 (only valid in the domestic US, excluding Alaska and Hawaii).
Shipping prices are estimated by weight and the delivery location.
Orders are shipped Monday-Friday.
Tracking numbers are provided once the package is accepted at the post office.
Orders can take up to 14 business days to arrive.
***Bikes are shipped unassembled.***
We ship through USPS and FedEx.
Due to the Coronavirus, we currently are NOT accepting any returns.
Returns are subject to approval. To get your return approved, email us at firstname.lastname@example.org
Items intended to be returned must be unused and in its original packaging.
Returns are valid for 14 days after the arrival date.
You are responsible for return shipping fees.
Tampering with the product will void your return/warranty.
If you received a damaged package, you must contact us within 24 hours of the package arriving.
Think your order might be lost? Allow 2-7 business days after the intended arrival date. If your order still hasn't arrived, contact us.
Refer back to the product manufacturer for their warranty policy, as every company has different regulations.